DIAGNOSIS

The Wrong
Diagnosis

The real problem is never the obvious one.

Diagnostic Behavioural Economics Positioning Systems Thinking
Marketing Positioning Content Operations Talent Product Strategy Growth Marketing Positioning Content Operations Talent Product Strategy Growth
Why the future of your business depends on the problem you are not solving.

You already know what your problem is. You can describe it clearly. You have probably tried to fix it more than once. And yet here it still is, sitting in the middle of everything, unmoved.

That is not a failure of effort. That is a sign you are solving the wrong problem.

I find the problem you did not bring me. The adjacent one. The one that costs nothing to fix once you can see it. The one hiding in plain sight because everyone in the room had agreed, without ever quite deciding, to look somewhere else.

02 / How It Works

Describe your stuck thing. Then stop talking.
01

You talk.

Describe the problem as you see it. The frustration, the failed fixes, the thing that is not moving. All of it.

02

I diagnose.

I run it through a diagnostic process built on behavioural economics, systems thinking, and positioning science. Every angle designed to surface the thing you have been looking past.

03

You move.

You walk away with the diagnosis and the first move. Not a to-do list. Not a strategy document for a shelf. The one thing that changes the shape of the problem.

I am expensive in the way that solving the right problem is always cheaper than continuing to solve the wrong one.

Michelle Penny

03 / Who This Is For

Founders and operators

Who have tried the sensible things and the sensible things have not worked. The strategy was sound. The execution was fine. The problem is that the strategy was aimed at the wrong target.

Marketers who are stuck

+

Tired of paying for advice that describes what they already knew back to them in a nicer font. Looking for someone who will find the thing their current plan is missing, not validate the plan they already have.

People who suspect

+

That the real issue is not what everyone keeps telling them it is. The ones who have a nagging feeling that the conversation in the room keeps circling the same drain and nobody is saying why.

04 / Investment

From £1,000

The scope depends on the problem, not on a package. No tiers. No upsells. Just the diagnosis and the move.

Describe your
stuck thing.

No pitch. No discovery call. Just tell me what is not moving and I will tell you whether I can help.

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